Although many of our customers are large multi-national corporations, individual accounts are more than welcome to have us act as their U.S. receiving address for letter-mail, small parcels, or pallets. This can be on a one time or repeat basis.
NOTE: IT IS NECESSARY TO OPEN AN ACCOUNT IN ADVANCE IF YOU WILL BE RECEIVING MAIL OR PARCELS BY THE UNITED STATES POSTAL SERVICE (USPS) AS COMPARED TO UPS OR FEDEX. THE POST OFFICE REQUIRES THAT A PS Form 1583 (click here for a sample) be on file upon receipt of any items addressed to 11320 STATE RTE. 9 on your behalf or the items will be returned to the sender. The address must include a personalized number which will be assigned by Freeport upon receipt of your original form.
Just follow the simple instructions found below and you can begin ordering and receiving immediately. It is not necessary to notify us or open an account beforehand for UPS or FedEx shippments. We also receive and provide storage for automobiles and motorcycles on a regular basis in order to allow compliance with US Customs and Border Protection's motor vehicle exportation requirements.

Instructions for receiving your goods at
Freeport Forwarding

Please read carefully, follow exactly, and call us if you have any questions. When ordering goods or receiving mail from a U.S. location, the receivers name (you) must appear in the address on the outside of the parcel or envelope as if the item were to be received by you. This is the most frequent reason for lost or non-traceable items.

DO NOT address the parcel or letter to Freeport Forwarding as we will not know who the item belongs to. When this occurs it will be necessary for us to open packages to determine ownership. If possible, ask the shipper (the person sending the parcel to you) to include your phone number on the address label.

EXAMPLE

Your name is Jean Legault and you live in Montreal, Qc. and your daytime phone number is 514-932-0000, and you have purchased an item on eBay (or anywhere else) and wish to have it sent to us in New York. The shipping label or envelope should appear as follows:
NOTE: A personalized number will be required for United States Postal Service (USPS) delivered packages or letters.

When shipping parcels to Freeport Forwarding, please obtain the tracking information of the transport company (UPS, FedEx, etc.) that will be delivering your parcel and you may then track your parcel on line at their website before calling us.

Please note that when shipping with the USPS (post office) tracking information is very unreliable. Delivery confirmation will only show that the parcel has arrived at the Champlain, NY post office and not our warehouse. UPS is the preferred method of shipping.